Find out what it is like travelling with Spirit Airlines during COVID-19 by reading their guidance and policies. Check the protective measures Spirit Airlines have introduced at the airport and onboard flights during COVID-19 to maximise customer safety during the coronavirus pandemic. For example, in the UK, Gatwick Airport teamed up with EasyJet back in May 2018 to introduce the nation’s first end-to-end biometrics trial. Spirit Airlines COVID-19 safety policies. Of course, the process is already pretty common in major airports outside of the US. Limiting touchpoints and unnecessary face-to-face interactions will change the way airports operate.” Now in 2020, we’re realizing those same elements are just as valuable when it comes to helping people feel comfortable flying. “We knew early on that automation and biometric photo-matching would make the check-in process smoother. “We started looking at ways to improve the check-in experience in 2019 as part of our pledge to invest in the Guest,” Spirit President and CEO Ted Christie said. While you’re checking in online, you should purchase any additional bags and/or desired seat assignments. Online check-in begins 24 hours prior to departure and ends an hour prior to your flights scheduled departure. Spirit became the ‘first’ US airline to begin developing biometric photo-matching for domestic air travel in 2019, with such technology having only previously been available to international travellers. It’s the easiest and least expensive way to check in. However, if you’d like to choose your own seat or select one at booking, you will need to pay for it. A successful match then initiates the automated bag check-in process with the conveyor belt and the stress of hoping your bag isn’t over the weight limit. Spirit will assign a random seat to you during the check-in process. Those who choose the self-bag drop will be instructed to scan their ID on one of the new machines and wait as the unit scans the ID and scans the guest’s face to see if they’re a match. The process will still require at least one agent to manually verify the identity of passengers, these guests will then have the option of opting into using the self-bag drop unit or continuing through the traditional route with human interaction. The system requires travellers to tag their own checked in bags and then use an automated self-bag drop unit, equipped with biometric photo-matching, to send the bags to the plane. The low-cost US carrier has installed a redesigned ticket lobby at New York’s LaGuardia Airport and Chicago’s O’Hare International. Spirit Airlines apologies for last weeks massive flight cancellations ring hollow for travelers stuck overnight or for days at their own expense. Spirit Airlines is hoping to make the flight check-in experience more streamlined and suitable for the COVID-19 world we’re living in with the introduction of biometric photo-matching technology.
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